Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
DATA CONTROLLER
As part of this site’s browsing experience, data relating to identified or identifiable persons may be processed. In the context of processing, the Data Controller is Montefarmaco OTC S.p.A., Via IV Novembre, 92 – 20021 Bollate (Milan), Italy.
WHERE WE PROCESS YOUR DATA
Data related to the web services of this site are processed at the head office of Montefarmaco OTC S.p.A. in Bollate by specifically designated data processing personnel, or by any persons tasked with occasional maintenance operations, appointed as Processors in accordance with Article 28 of the GDPR.
DATA PROTECTION OFFICER
Pursuant to Articles 37 and following of Regulation (EU) 2016/679, the Data Controller has appointed a Data Protection Officer (DPO), who can be contacted at dpo@montefarmaco.it.
TYPES OF DATA PROCESSED
Browsing Data
As part of their normal operation, the IT systems and applications used to run this website collect some personal data, whose transmission is implicit in the use of internet communication protocols. These data are not collected to be associated with any identified data subjects but, by their very nature, could allow users to be identified. This category of data includes IP addresses or domain names of computers used by visitors to the website, Uniform Resource Identifier (URI) addresses of requested resources, request times, methods used to submit requests to the server, size of files obtained in response, status codes indicating server response status (e.g. successful, error) and other parameters related to the user’s operating system and IT environment. These data are used exclusively for gathering anonymous statistics related to website use and to ensure proper functioning of the website. They are deleted immediately after processing. However, the data may also be used to establish liability if cybercrimes are committed against the website.
Data Voluntarily Submitted by Users
When users voluntarily submit personal data via registration forms and/or email addresses provided on the website, the system records this data to deliver the requested services. Specific summary privacy notices will be published or displayed on the web pages set up for particular services which are available on request.
COOKIES
Cookies are small text files stored on a user’s device when they visit a website. Cookies are primarily used to make websites work more efficiently, and to provide information to website owners. Cookies can be classified as first-party or third-party. First-party cookies are managed by the website owner who is required to issue an information notice and provide cookie blocking options. Third-party cookies are managed by an external entity, other than the website owner. The third party is responsible for providing privacy information options for refusing cookies. The website owner must ensure that the website includes the link to the third party’s website which displays this information.
Below is a breakdown of the cookies stored on our website.
Necessary Cookies are required to the extent strictly necessary for website functionality and navigation. The use of technical session cookies, in particular, is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) which are necessary to allow secure and efficient browsing of the website. These cookies prevent the use of other IT techniques that could potentially compromise the privacy of user browsing and do not collect personal data that could identify the user. No personal data of users is acquired by the website in this context. No cookies are used for the transmission of personal data, nor are any so-called persistent cookies or user tracking systems employed.
Analytical Cookies are used to collect and analyse information about how websites are used (e.g. the time and date of a visit, any previous visits to the website by the same user, the referring website, etc.). This information (including the user’s IP address) is collected by Google Analytics, which processes it to generate reports for Montefarmaco OTC S.p.A. regarding activities on its website. These reports are used to improve the website. Google does not link the IP address with any other data in its possession nor does it attempt to link an IP address to a user’s identity. Google may share this information with third parties when required to do so by law or when third parties process data on its behalf.
Profiling or Advertising Cookies are used to deliver more personalised content tailored to your interests. They may be used to display targeted advertising or to limit advertisement frequency. They also help us measure the effectiveness of online advertising campaigns. We collect information for interest-based advertising according to general interest categories or segments that we determine by:
Tracking web pages you view and links you click on at our websites and affiliated third-party websites
Monitoring brand-related emails you engage with, including links you select within those emails
Most of these cookies track users via their IP address, meaning they may collect identifiable personal data, which is why your explicit consent is necessary.
Additionally, we may use other tracking systems such as pixel tags. Also known as web beacons, these function similarly to cookies but are invisible due to their extremely small size. They help collect certain data from our servers to customise our websites and track user browsing across other websites. We may also embed pixel tags in HTML emails. The information is in no case personally identifiable, though it could be linked to your personal data.
Do we use third-party cookies?
We use various providers who may also set cookies on your device on our behalf when you visit our websites, to enable them to deliver the services they are providing. Any links to third parties or advertisements on our website may also use cookies; you may receive these cookies if you click on the link to a third-party website or an advertisement. We cannot control the collection or use of information by these third parties, whose cookies are not subject to this Privacy Notice. However, you can follow the links to the various third-party websites to refuse consent to installation of their cookies.
For more information about how Google collects and uses data, see the website www.google.it/policies/privacy/partners/.
The characteristics of the cookies used are described in detail below:
Scopo Marketing
| Name | Service | Storage Duration | Cookie Purpose | Type |
| rc::a | Google reCAPTCHA | persistent | distinguishes between human users and bots | HTML Local Storage |
| rc::b | Google reCAPTCHA | session | distinguishes between human users and bots | HTML Local Storage |
| rc::c | Google reCAPTCHA | session | distinguishes between human users and bots | HTML Local Storage |
| Google Fonts API | Google Fonts | none | requests user’s IP address | Cookie HTTP |
| Google Maps API | Google Maps | none | requests user’s IP address | Cookie HTTP |
| _fbc | 2 years | stores last visit | Cookie HTTP | |
| _fbp | 3 months | stores and tracks visits across websites | Cookie HTTP | |
| *_fbm_ | 1 year | stores user details | Cookie HTTP | |
| act | 90 days | maintains user logins | Cookie HTTP | |
| c_user | 30 days | stores a unique user ID | Cookie HTTP | |
| datr | 2 years | prevents fraud | Cookie HTTP | |
| fbm* | 1 year | stores user details | Cookie HTTP | |
| fr | 3 months | enables ad delivery or retargeting | Cookie HTTP | |
| sb | 2 years | stores browser information | HTML Local Storage | |
| xs | 3 months | stores unique session ID | HTML Local Storage | |
| none | shows recent social media posts and/or shares | HTML Local Storage | ||
| google_pem_mod | Google Tag Manager | 3 months | enables ad delivery or retargeting | Cookie HTTP |
Scopo Statistiche
| Name | Service | Storage Duration | Cookie Purpose | Type |
| tk_ai | Automattic | session | stores a unique user ID | HTML Local Storage |
| tk_qs | Automattic | 30 minutes | provides functions across pages | HTML Local Storage |
| _ga_* | Google Analytics | 1 year | counts and tracks page views | Cookie HTTP |
| _ga | Google Analytics | 1 year | counts and tracks page views | Cookie HTTP |
| _fbp | Meta Events Manager | 3 months | counts and tracks page views and user interactions | Cookie HTTP |
Scopo Funzionale
| Name | Service | Storage Duration | Cookie Purpose | Type |
| storeApiNonce | WooCommerce | session | provides functions across pages | HTML Local Storage |
| wc_cart_hash_* | WooCommerce | stores items in trolley | HTML Local Storage | |
| _grecaptcha | Google reCAPTCHA | 6 months | protects against spam | HTML Local Storage |
| wordpress_logged_in_* | WordPress | persistent | maintains user logins | HTML Local Storage |
| wordpress_test_cookie | WordPress | session | checks if cookies can be placed | HTML Local Storage |
| wp_lang | WordPress | session | stores language preferences | HTML Local Storage |
| wp-autosave-* | WordPress | persistent | saves user actions on website | HTML Local Storage |
| wp-settings-* | WordPress | persistent | saves user preferences | HTML Local Storage |
| wpEmojiSettingsSupports | WordPress | session | stores browser information | HTML Local Storage |
| wp-wpml_current_admin_language_* | WPML | session | stores language preferences | HTML Local Storage |
| wp-wpml_current_language | WPML | 1 day | stores language preferences | HTML Local Storage |
| actppresence | Meta | session | stores tracks whether browser tab is active | Cookie HTTP |
| csm | Meta | 90 day | prevents fraud | Cookie HTTP |
| wd | Meta | 1 week | sets screen resolution | HTML Local Storage |
| cmplz_banner-status | Complianz | 365 days | saves if cookie banner was ignored | Cookie HTTP |
| cmplz_consented_services | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_functional | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_id | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_marketing | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_policy_id | Complianz | 365 days | records ID of accepted cookie policy | HTML Local Storage |
| cmplz_preferences | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_saved_categories | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_saved_services | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_statistics | Complianz | 365 days | stores user cookie consent preferences | HTML Local Storage |
| cmplz_user_data | Complianz | 365 days | determines which cookie banner to display | HTML Local Storage |
| persist:hs-beacon-* | Help Scout | persistent | stores if a message has been shown | HTML Local Storage |
| persist:hs-beacon-message-* | Help Scout | persistent | stores if a message has been shown | HTML Local Storage |
| googlesitekit_* | Google Site Kit | persistent | provides administrative functions | HTML Local Storage |
MANAGING COOKIES
Montefarmaco OTC S.p.A. reminds users that the complete or partial disabling of so-called technical cookies may affect the functionality of the website. However, you can decide whether to accept cookies by adjusting your browser’s security settings.
Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
You can also selectively disable Google Analytics by installing on your browser the opt-out provided by Google. To disable Google Analytics, follow this link: https://tools.google.com/dlpage/gaoptout
Most browsers can be configured to manage most cookies through the browser settings. Users who do not wish to receive any cookies on their device, either from this website or from others, can increase their privacy protection level in their browser’s settings, using the appropriate function. Montefarmaco OTC S.p.A. reminds users that, under Article 17 of Regulation (EU) 2016/679, at any time they have the right to request the deletion of information collected through cookies.
Facebook Ads Conversion Tracking (Facebook)
Facebook Ads conversion tracking is a statistics service provided by Facebook, Inc., which links data from the Facebook advertising network to actions performed within this application.
Personal data collected: Cookies and Usage Data.
Processing location: USA – Privacy Policy, which includes instructions on how to disable the relevant cookies.
Google AdWords (Google) Conversion Tracking
Google AdWords conversion tracking is a statistics service provided by Google, Inc., which links data from the Google AdWords advertising network to actions performed within this application.
Personal data collected: Cookies and Usage Data.
Processing location: USA – Privacy Policy, which includes instructions on how to disable the relevant cookies.
LINKS TO OTHER WEBSITES
This website may contain links or references to other websites. By clicking on these links, you may be able to share our content, for example. Please note that the Data Controller does not monitor the cookies or other tracking technologies of these third-party websites, and this Policy does not apply to them.
OPTIONAL PROVISION OF DATA
Apart from what is specified regarding browsing data, users are free to provide or withhold their personal data. However, failure to provide such data may make it impossible to obtain the requested service or limit their use of the website.
PROCESSING METHODS AND DATA STORAGE TIME
Personal data are processed, by automated and other means, for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are in place to prevent data loss, unlawful or improper use, and unauthorised access. Montefarmaco OTC S.p.A. has taken all minimum security measures required by law, following key international standards, and has implemented additional measures to minimise risks related to the confidentiality, availability and integrity of collected and processed personal data.
SHARING, DISCLOSING AND DISSEMINATING DATA
The collected data may be transferred or disclosed to other companies for purposes strictly connected with and instrumental to the operation of the service, such as IT system management. Personal data provided by users requesting information material (brochures, information material, etc.) will be used exclusively to carry out or perform the requested service and will be shared with third parties only when necessary for that purpose (e.g. companies that provide envelope filling, labelling and shipping services). Apart from these cases, personal data will not be shared unless required by contractual or legal obligations, or with the data subject’s explicit consent.
In particular, personal data may be transmitted to third parties only if:
- the user has given explicit consent to sharing such data with third parties;
- the information needs to be shared with third parties to provide the requested service;
- it is necessary to comply with orders issued by the courts or law enforcement authorities.
No personal data generated by the web service is publicly disclosed.
RIGHTS OF DATA SUBJECTS
The data protection regulations give individuals (“data subjects”) specific rights. In particular, under Articles 15 et seqq. of Regulation (EU) 2016/679, every data subject has the right to obtain confirmation as to whether or not their personal data are being processed, obtain information about the origin of the personal data, as well as the purpose and methods of processing, request the update, restriction, rectification or integration of data, and request data deletion if the data are processed unlawfully or where any of the grounds outlined in Article 17 of Regulation (EU) 2016/679 apply.
CHANGES TO THIS PRIVACY POLICY
Montefarmaco OTC S.p.A. periodically reviews its privacy and security policy and, if necessary, updates it in response to regulatory, organisational or technological changes. Any changes to policies will be published on this webpage.
QUERIES, COMPLAINTS AND SUGGESTIONS
For more information, to provide feedback, or to submit complaints or objections in relation to the privacy policies or how Montefarmaco OTC S.p.A. processes personal data, please write to the Data Processor, whose official address is care of the Data Controller Montefarmaco OTC S.p.A., Via IV Novembre, 92 – 20021 Bollate (Milan), Italy.